Data Deletion Request
You can ask us to delete your CXPort account and workspace data, including data received from connected messaging platforms.
Effective date
August 27, 2026
How to request deletion
Deletion is handled manually by the service provider — CXPort does not currently offer an automated self-service deletion tool. To request deletion, email us at support@cxport.net with the details below.
What to include in your request
- The business/workspace name as it appears in CXPort.
- The email address of the account making the request.
- Your role in the business (for example owner or administrator).
- The connected WhatsApp Business number or account identifier, if applicable.
- Whether you want the whole workspace deleted, or only a specific user account.
We may need to verify that the request comes from someone authorized to act for the business before we proceed.
Please do not send sensitive credentials
Do not include passwords, access tokens, message content, or other sensitive credentials in your deletion request.
What happens next
Once a request is verified, we process the deletion of the account or workspace data covered by the request, subject to applicable legal, security, and operational retention requirements. Data held by connected third-party platforms such as WhatsApp/Meta is governed by those platforms and must be deleted through them.
Contact
CXPort is operated by Ehab Mesallum. For deletion and privacy requests, contact us at support@cxport.net. See also our Privacy Policy or the contact section on our home page.