Customer messaging for growing businesses

One place for every customer conversation.

CXPort helps businesses connect WhatsApp, manage customer conversations, and give their teams one shared workspace to serve customers efficiently.

What CXPort does today

Everything below is available in the product right now — no roadmap promises.

Shared customer conversations

Customer conversations arrive in one workspace so nothing is stuck on a single person's phone.

Team workspace

Your customer-facing team works from the same conversation history and customer records.

WhatsApp Business connection

Connect your WhatsApp Business account and bring those conversations into CXPort.

WhatsApp template management

Create, review and manage the message templates your business uses on WhatsApp.

Message status visibility

See conversation and message status, including whether a message was sent or delivered.

Role-based team access

Invite team members and control what each role can see and do with permissions.

How it works

Three steps from setup to serving customers.

1
Connect your business WhatsApp account
Link your WhatsApp Business account to your CXPort workspace.
2
Bring customer conversations into CXPort
Incoming and outgoing messages are collected in your workspace with their status.
3
Let your team respond from one workspace
Authorized team members manage and reply to customers from a single shared place.

Security and data boundaries

Customer conversations are sensitive. Here is how CXPort keeps each business's data separated and access controlled.

A workspace per business

Each business has its own workspace, and data access boundaries keep one business's conversations separate from another's.

Access you control

Access requires an authenticated user with membership in the business, and what they can do is set by their role and permissions.

Used only to run your messaging

CXPort uses connected platform data only to provide the messaging service to the business that connected the account.

Contact us

CXPort is a SaaS customer messaging platform operated by Ehab Mesallum. For questions about the service, your workspace, privacy, or data deletion, contact us at support@cxport.net.